I've noticed lately when going to get beauty services a lot of people are requiring a deposit. Not a hold credit card on file but an actual deposit-- usually half of the service price or $100.
I'm thinking of doing this in my studio for new customers.
Wondering if anyone else here is requiring deposits for appointments. What are the pros and cons? How are you keeping track? What is your refund policy on it?
Haute Beauty Guide
What I do is send them a Square invoice for a reservation deposit.
In the notes section I state what the deposit is for, date and time and list my no-show/cancellation policy. I also state that if they do come for their scheduled appt, the reservation deposit will be applied toward their service. I do this for all new clients, but sometimes I get existing clients who no-show and I message them and let them know they need to pay nano-show fee before we rebook.