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Square Online: Turn on Local Delivery for Restaurants

NoteThis post was updated by a community moderator on April 20, 2020 to reflect app improvements and feature enhancements. These features are currently only available to sellers in the Great Britain and Northern Ireland, the US, Canada and Australia.

 

We know that the recent measures to control the coronavirus outbreak may impact your business. To help you continue serving your customers, local delivery is now available with your Square account if you’re located in the UK and Northern Ireland.

 

With the delivery feature turned on, customers can select delivery at checkout. Order tickets sent to your kitchen will print all delivery details in the notes section. New delivery functionality lets you set estimated delivery time, delivery fee and minimum delivery order value.

 

To turn on Local Delivery:

If you're new to Square or haven't set up a Square Online site, follow these steps first: How to Sell Online and Allow for Pickup Orders. Next, sign into the online Square Dashboard and proceed with the process below. If you have a retail shopping site, you’ll want to follow these steps instead.

 

 

 

For an illustration on what your customer sees and steps to complete the delivery order process, have a look at the video below.

 

 

If you'd like to see a comprehensive guide, check out this article in our Support Centre: Learn how to set up local delivery. Keep in mind that some features mentioned in the article may not yet be available to all sellers in all countries.

 

In a neighborhood where your customers can come to you? Consider trying out curbside pickup so customers can click and collect: Turn on Curbside Pickup.

 

Let us know how it's going and don't hesitate to raise any questions!

️ Helen
Seller Community Manager

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