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CC Insert Reader Needs Repair

The CC devices won't accept a card, I believe a chip came off inside the reader.

Is there a place that can fix this?

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Admin

Sorry to hear you are experiencing an issue with Square hardware @kirkgolding! Before we dive in and see what will be the best course of actions here, can you let me know which device you're using? Is it the Square Reader, Square Terminal or Square Register?

 

If you have the exact error message you're getting, that'd really help as well!

Tra
Community Manager, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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