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Information and Resources for Melbourne and Victorian Business Owners

This material has been prepared for informational purposes only.

 

In light of the announcement by Premier Daniel Andrews on Sunday and the further easing of lockdown restrictions in Victoria this week, I wanted to share information and resources for business owners in Melbourne and Victoria in general. I'm also including information about how to accept contactless payments and how to take payments online with Square.

 

If you'd like to add anything or share any info please do so in the comments below! Iโ€™m focusing on Victoria in this post as a state at the tail end of one of the longest COVID-19 lockdowns in the world, but please feel free to share any resources or your experiences in your local areas below.

 

Staying Informed

For the latest updates from the Victorian government, visit the DHHS Coronavirus Media Hub website and coronavirus.vic.gov.au.

 

For information about how Square is supporting business owners visit: Support and Response Resources.

 

How to apply for support or funding

In Victoria, eligible businesses can apply for a range of support funding and relief schemes:

 

Learn more about small business recovery resources COVID-19 in Victoria.

 

Accept payments in-person with Square

Review this article with details about Products To Help You Take Payments During COVID-19 including best practices when accepting contactless payment methods with the Square Reader or Square Terminal and information about supported accessories. 

 

Visit the Town Square blog to read 5 Ways Retailers Can Help Front- Line Employees Work Safely.

 

Accept payments online with Square

Hereโ€™s how to continue to accept payments even If youโ€™re connecting with your customers online:

 

Square Invoices

You can use the Square Invoices app or you can send Invoices online from your online Square Dashboard. You can send an invoice to your customer via email or you can text it to them. Your customer then pays the invoice online.

Checkout links

Create a checkout link to sell an item online without creating an eCommerce site. Share a link with your customer and they can complete their order online.


Virtual Terminal

Accept payments over the phone by ringing up a sale from your online Square Dashboard. Click Virtual Terminal to get started.


Square Online 

If you are ready to take your business online visit our Support Centre to build your eCommerce site today. These articles will help you to get started: 

 

Square Gift Cards and eGift cards

Create a free eGift Card site so your customers can purchase Square eGift Cards to support your business. Physical Square Gift Cards are also available but keep in mind it can take up to 14 days for Gift Cards to arrive depending on the production time you select when ordering.



For details about Squareโ€™s payment processing fees check out this article: Learn About Square's Fees

 

We hope you are safe and well. Reply below with questions or if youโ€™d like to share any other resources.

Seamus
Square, Australia
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