Transactions not deducting inventory

Honeybeard · ‎05-10-2022

We noticed that for some odd reason, our transactions aren't deducting from inventory.
It randomly stopped at 11:30 am earlier today.

I'm on the phone with support, but they said that there currently is no support available for me.

So much for the 24/7 support.

Is anyone else seeing this?

I also want to make sure others having this problem.

breagrrata · ‎03-29-2023

Yes - I am new to Square, but we had an open house on Sunday March 26, 2023 and now we're noticing none of the sales were deducted from inventory. WTH

JJ_ · ‎03-31-2023

Hello, @breagrrata Is this still happening? And if so is it affecting all transactions and all items?

P.S. I noticed this is your first post so I wanted to say Welcome to the Seller Community

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

Honeybeard · ‎05-17-2023

I'm sorry. Did you just ignore my post to respond to someone else?

breagrrata · ‎05-17-2023

Hello. I did not see your post

Honeybeard · ‎05-17-2023

Not you Breaggrata. I was responding to JJ.

breagrrata · ‎03-31-2023

Hello JJ - My business is new and I'm not sure. We sold a lot of products at my grand opening and we noticed the inventory is still the same. I'll keep an eye on it as we sell and I'll get back with you.