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Balance will not transfer!!

My balance will not transfer to my bank.  The report says that they are sending the next day and then it just changes the date and does not send.  No emails have been returned and I am unable able to get a code to call.  I have a mortgage and utilities due and two weeks + is far too long to wait when Square specifically state 1-3 business days.  I wonder if they are trying to force me to pay the additional percentage for the instant transfer?  This seems to be a frequent issue that some people have had, so how have you fixed it?

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