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wendyperry

Invoice Error - Can't Create Invoice

When I try to create invoices today it says "Something went wrong. Try again."  Anyone else having this issue?  

Message 1 of 4
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poy

Re: Invoice Error - Can't Create Invoice

I think the system is down, I'm unable to create a customer myself. 

IOS / Ipad

Message 2 of 4
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GlassDale Super Seller

Re: Invoice Error - Can't Create Invoice

You can check on the status of Square's various systems by going here: https://www.issquareup.com/.  Right now, it shows no problems.

Message 3 of 4
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Admin

Re: Invoice Error - Can't Create Invoice

@wendyperry @poy @GlassDale Very sorry for this late reply! Earlier today there was an issue that meant some sellers weren't able to access their Customer directory/create customer profiles from the app, and the same issue affected your ability to send invoices. This has been fully resolved, and the impact was brief so we didn't get a chance to update the status page (issquareup.com) that GlassDale mentioned. Apologies for the disruption this caused!

 

Any time we post an update to the status page you will see a yellow banner in the Community with a link to the status page. That way you don't have to bookmark multiple websites! 

 

 

Message 4 of 4
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