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gericarlson

Missing payment after transaction confirmed

I've only used Square (SquareUP) a few times, so I'm hoping this is an oversight on my part... 

I accepted payment by credit card for my services and manually typed in my client's credit card number. The payment was confirmed, and it shows on my SquareUp site as "Paid." However, the funds are nowhere to be found, and my bank did not receive a deposit.

 

I appreciate any effort to help me locate this payment. Thank you! 

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ACAcatering Super Seller

Re: Missing payment after transaction confirmed

How many days did you wait?  You should see it in your bank the following day.  If it's not there, I would double check that you entered your banking information correctly.

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