Net total doesnt match bank transfer?

[mohamedshabana]

Why Net total from the eftpos terminal report excluding cash sales and fees doesnt match bank transfer ?

Eftpos terminal gross sales $1669.63

Fees $-26.72

Net total $1642.91

Bank transfer $1122.73 

[Seamus]

Hey @mohamedshabana,

Thank you for your message.

While we are unable to look into private account transaction information via our seller community forum, please give our support team a call on 1800 760 137 - they'll be able to assist you further.

Lines are open Monday through Friday, 9am-5pm AEST. Thanks for understanding.