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Appointments Widget Not Displaying in Joomla Site

I'm going nuts here.  I'm trying to embed the appointment widget in my Joomla site.  The widget simply does not show up.  When I embed it in a very basic HTML page, it shows up no problem, just not within a page on my Joomla site.

 

In the inspect element, the widget gives the error:

Error:Unable to get property 'parentNode' of undefined or null reference

 

I'm assuming that's directly related to the problem.  Can any one shed some light on this?  I even temporarily turned off my security policies in Joomla to see if there was a conflict, but it still didn't work.

 

Any guidance would really be appreciated.

 

Update: We have a number of security policies on our Joomla site to block malicious web behavior.  Is there a set of requirements for this widget?  For example:

  • Requires iframce source
  • Requires cross-site scripting?

It may be related to either blocking of scripts or possibly loading before DOM content is finished loading.  The remedy for #2 is to try to load the script on window load completion, but I don't know how to do that in-line with a call to an external script.

 

 

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I'm going nuts here.  I'm trying to embed the appointment widget in my Joomla site.  The widget simply does not show up.  When I embed it in a very basic HTML page, it shows up no problem, just not within a page on my Joomla site.

 

In the inspect element, the widget gives the error:

Error:Unable to get property 'parentNode' of undefined or null reference

 

I'm assuming that's directly related to the problem.  Can any one shed some light on this?  I even temporarily turned off my security policies in Joomla to see if there was a conflict, but it still didn't work.

 

Any guidance would really be appreciated.

 

Update: We have a number of security policies on our Joomla site to block malicious web behavior.  Is there a set of requirements for this widget?  For example:

  • Requires iframce source
  • Requires cross-site scripting?

It may be related to either blocking of scripts or possibly loading before DOM content is finished loading.  The remedy for #2 is to try to load the script on window load completion, but I don't know how to do that in-line with a call to an external script.

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Admin

Hell @dragonryder! I'm sorry for all the stress this has caused. I checked with our Appointments specialists and they recommended making sure you don't have anything on your page blocking the widget. They also mentioned that Joomla's support team should be able to help. But I see you updated your post, have you already contacted Joomla about this? 

️ Helen
Seller Community Manager

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