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How to Display Order Status on Storefront for Customers?

It'd be great to have the status of our orders for pick up displayed on a tablet that we could place on our store fronts. Is there a way to integrate the order status so that customers that are waiting outside know where their order is?

 

Thanks for your help!

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Super Seller

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Hey @CarmenF 

 

@That’s such a great idea! I might have to do the same. 

It could be as simple as putting an iPad facing out (But not touchable) opened to the POS app, on the Orders Applet Tab. That would show all the orders & their current status.

 

Or the Orders Tab on the web dashboard. 

 

You could also airplay it / connect it to a TV!

 

Such a great idea!

Pesso
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!

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Super Seller

Best Answer

Hey @CarmenF 

 

@That’s such a great idea! I might have to do the same. 

It could be as simple as putting an iPad facing out (But not touchable) opened to the POS app, on the Orders Applet Tab. That would show all the orders & their current status.

 

Or the Orders Tab on the web dashboard. 

 

You could also airplay it / connect it to a TV!

 

Such a great idea!

Pesso
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!

View Best Answer >

Message 2 of 4
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I’m excited to implement the new Square KDS in our kitchen. We operate as a fast casual restaurant, where customers come to the counter to pick up their food once it’s ready. Is there a way to display to customers which orders are ready (but not yet picked up) and which orders are still being prepared?

 

Here’s an example of what I’d like, provided by another system:

1C8DA057-9AE4-436B-89B4-026B37DE7328.jpeg

Message 3 of 4
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Hi there @rgreig 👋

 

While there isn't currently a feature available that would allow you to display order status on a TV like this, it looks like @CarmenF asked the same question and @Pesso provided a way to display orders to waiting customers. Although this would currently be considered a feature request, I hope this suggestion helps!

 

P.S. Welcome to the Seller Community 

Valentina
Community Moderator, Square
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