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New SquareUp Restaurant online is slow

Has anyone else noticed that the Squareup program is running very slowly.  I am trying to make programming changes from my Dashboard and when I go into items it is taking forever to load..

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Square Community Moderator

Hey @CCMaclean

 

I was investigating this and did not see any official reports regarding our Dashboard being slower than usual. However, we can do some troubleshooting to see if the problem persists. 

 

Here are a couple of steps that will help with issues like these: 

 

  • Make sure that your browser is up to date. Here are instructions for how to do so for our supported desktop browsers: Chrome, Firefox, and Safari.
  • Clear the cache on your browser. Instructions for clearing your cache will vary depending on your browser. Accessing the Help menu on your browser should allow you to locate step-by-step instructions.
  • Switch to a different browser: Chrome, Safari, Edge or Firefox. Double-check that you are running the most up-to-date version of these browsers.

 

Please note: Internet Explorer is not supported by Square Dashboard.

 

If your issue persists after following these steps please reach out to report this to our Support team.

JJ
Community Moderator, Square
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