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We have a donor who wants to discontinue a recurring donation setup sometime ago. How do I stop the donation from recurring .
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Hey there @Eliast - was the recurring donation set up using Online Checkout links or Invoices? This will help me give you best steps on stop it.
Justin
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Hi there, @staceyMI - thanks for taking the time to reach out!
All customers can cancel their subscriptions from each automated emailed invoice received after a scheduled payment. Your customer will receive a confirmation email once the subscription is cancelled.
In other words, you can point your customer directly to their automated email!
Joe
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