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How do I add an item to and order that hasn't shipped

how do I add another item to an order that hasn't shipped yet

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I have fulfillment set to pick up as a default but have had numerous orders come through set to shipping fulfillment that need to be changed to pick up, and visa versa.   This is a huge pain when the customer doesn't realize how they selected and I cant change it.  We need to be able to change the fulfillment in an order in progress.

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Square Community Moderator

Hey @ValleyOliveOil,

 

I'm moving your post to an existing one where another seller was looking for the same thing so we can start tracking it as a feature request.

 

Here's more on how feature requests work here too for reference. 

Ashley C
Community Moderator, Square
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Square Community Moderator

Hey @9900,

 

I checked with the Weebly team to be sure but as of right now this would be a feature request.

 

There's not a way to add to an existing order or edit it once it's been placed. 

Ashley C
Community Moderator, Square
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Super Seller

We'd like to be able to edit customer or order information after an order has been submitted as well. Today one of our customers submitted an order for a day in the future but with the wrong delivery address and we're not able to update it or add additional items to the order.

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Square Community Moderator

Thanks for adding your voice here in support of this Feature Request, @LLCafe. If you'd like more info on the Feature Request process, take a look at this helpful post.

 

Thanks, again!

Joe
Community Moderator, Square
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