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How do I change the default fulfillment method on my square online store? I keep getting customers avoiding shipping charges because the default is currently pickup. They email me after the fact asking me to ship it. Please help!
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Hi @TributaryCoffee, from your dashboard go to "online" then "settings" then "item settings" then "Default item fulfillment" then "edit". That will give you the option to choose shipping!
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Hi @TributaryCoffee, from your dashboard go to "online" then "settings" then "item settings" then "Default item fulfillment" then "edit". That will give you the option to choose shipping!
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Thanks so much! That did the trick.
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Glad that worked for you, @TributaryCoffee! And thanks for stepping in to assist on this one @SpadaFarmhouse.
Let us know if anything like this comes up again! We are here to help 📈
Community Moderator, Square
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I found this while trying to do the same thing. Looks like the interface has changed, but thanks to @SpadaFarmhouse, I was able to find it.
From your dashboard go to "online" --> "settings" --> "Checkout" --> Advanced settings (top right hand corner) --> Scroll down to "Default fulfillment method" and select your preference.
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