How do I transfer my Domain?

[RuninInStyle]

I am trying to move my domain from CreateAShoppe over to Square/Weebly, but keep running into issues with the transfer. It's telling me "You cannot transfer a domain if the current registrar is Register.com." Thoughts?

Thanks in advance!

[#2]

Hi, when changing from one hosting to another, you would change the DNS or Nameserver settings.  Here is a Square Support set up your domain article.

https://squareup.com/help/us/en/article/6916-connect-your-domain-with-square-online-store

Hope this helps!

Terri

🛍 Shop my stores

Personalized Gifts - name-gift-box.square.site

Home Decor - enhance-home.square.site

Resale Collection - hanger-hues.square.site

[Goldneye · Accepted solution]

Hi, when changing from one hosting to another, you would change the DNS or Nameserver settings.  Here is a Square Support set up your domain article.

https://squareup.com/help/us/en/article/6916-connect-your-domain-with-square-online-store

Hope this helps!

Terri

🛍 Shop my stores

Personalized Gifts - name-gift-box.square.site

Home Decor - enhance-home.square.site

Resale Collection - hanger-hues.square.site

[RuninInStyle]

Thanks Terri,

I did as such and assume I need to wait the 24-48 hours to make sure it goes through? Of course, now my email is down, and I'm not finding options for email hosting?

[Goldneye]

Hi, In my experience, when you change name servers then both .com email and website traffic will go to your new host after a short period. 

Hope this helps!

Terri

🛍 Shop my stores

Personalized Gifts - name-gift-box.square.site

Home Decor - enhance-home.square.site

Resale Collection - hanger-hues.square.site

[clazier311]

Thank you for the link to the helpful article!  I was wondering if you know Square's Nameserver?  I'm attempting to transfer my domain from namecheap.

[Goldneye]

HI, To adjust DNS settings please see steps within the Square Support page.  There is no need to do a full transfer, your domain can stay with namecheap.

https://squareup.com/help/us/en/article/6916-connect-your-domain-with-square-online-store

Hope this helps!

Terri

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

[joevdb]

I found this thread and am attempting to direct a domain from namecheap to a personal plan at Square. Namecheap insists on a nameserver, and Square is only providing an IP address.  Has anyone solved this issue?  Pasting the IP addresses in at Namecheap does not work.   It's a .com address so it shouldn't have an issue.

[Goldneye]

HI, hopefully this Square Support page will help, you can see the process for DNS or Nameservers here.

https://squareup.com/help/us/en/article/6962-manage-dns-records

[joevdb]

Thanks that helps. It was what I was looking for but searches didn't turn it up as a high result.  I've worked through name cheap and set up A servers, and CNAMe, but for host name with one of the CNAMEs, I used the subdomain 'joevanderbos', Namecheap suggested there was a random sting of letters and numbers that I should see.

In that article, the 'default' nameservers are 

• Primary: dns1.register.com

• Secondary: dns2.register.com

Should I just be using those at namecheap?
Thanks agian.

[Goldneye]

HI, yes, as the instructions, please use the primary secondary.

[Joe]

Always so helpful, @Goldneye! Thanks for stepping in to help, we appreciate you!

Don't hesitate to reach out if anything else comes up, @clazier311@@

 

[khall99]

What are the steps to transfer my Domain Name to another nameserver?

[ashc]

Hi @khall99 and welcome to the Community.

I moved your post to an existing thread that answers this question.

Check out the Best Answer above. In the future- don't hesitate to search your question first before making a new thread for your quickest answer since most of these are already answered in the Community or Support Center. 

[Goldneye]

HI, who do you have your domain name with? GoDaddy?  

this article is a general Square Support page for domain names

https://squareup.com/help/us/en/article/6916-connect-your-domain-with-square-online-store

Square Support steps for GoDaddy domains

https://squareup.com/help/au/en/article/7030-use-a-godaddy-domain-with-your-site

Hope this helps!

Terri

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

[bleachimpaired]

I transferred my domain from bluehost to Square over 7 days ago and the transfer is still in progress. It says register.com needs to complete the transfer but register.com says Weebly is register.com AND square. Needless to say, I have spun in a giant circle and am so confused and frustrated at this point I don't know what to do.

[Goldneye]

HI, domains can be frustrating.  When a domain is hosted ex.GoDaddy, is like using your cell service with Verizon but then you change to T-Mobile.  It's simply access BUT Verizon needs to activate, change, alter, release their release of services to allow T-Mobile to initiate, access, receive for YOUR service.

What a lot of people do not understand is, domains do not need to be fully transferred anywhere.  You purchase at ex.GoDaddy, it can stay at GoDaddy.  By simply adjusting the DNS settings and waiting a few hours, the domain will work with a different URL.  

By doing a full transfer, you are authorizing the company you purchased the domain from to completely move, change, alter to another service provider.  

It can take anywhere from 7 to 14 business days.

Hope this helps!

Terri

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

[bleachimpaired]

This was actually really helpful I feel less confused now. Thank you for your time and knowledge!