Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
kekoapoke
04-25-2021
01:31 PM
Online order paid with Cash App did not post on POS until 5 minutes before pick-up
Square online Order No. 1785527300 was notified by email today at 4:07pm with a designated pick-up time of 4:25pm
When checking the POS because the order did not show in the orders tab, I realized that it was already posted as a transaction but not as an order.
Only at 4:19pm did the system post the order as a pick-up to be completed in 5 minutes, despite the order was placed more than 15 minutes ago.
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
1 REPLY 1
This one might be more suiable for our CS Team to investigate. You try reaching out yet?
Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report