Choosing Language to Send Receipts / Refund Notices to Customers Via Email
Hello Square Community,
Thank you always for your support.
When we send a customer a transaction receipt or refund notice by email from the app or our dashboard, is it possible to choose the language they receive the information in? Our English-speaking customers are confused about what they are receiving when the receipt or refund notice is in Japanese.
Re: Choosing Language to Send Receipts / Refund Notices to Customers Via Email
@Chazawa-san, thank you for reaching out.
Currently, there isn't a way to change the language setting on email receipts. We have been receiving request for this feature and will make sure to convey your feedback to our product team.