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Chazawa

Choosing Language to Send Receipts / Refund Notices to Customers Via Email

Hello Square Community,

 

Thank you always for your support.

 

When we send a customer a transaction receipt or refund notice by email from the app or our dashboard, is it possible to choose the language they receive the information in? Our English-speaking customers are confused about what they are receiving when the receipt or refund notice is in Japanese.

 

Regards,

 

Chazawa.

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Admin

Re: Choosing Language to Send Receipts / Refund Notices to Customers Via Email

@Chazawa-san, thank you for reaching out.

 

Currently, there isn't a way to change the language setting on email receipts. We have been receiving request for this feature and will make sure to convey your feedback to our product team.

 

Thank you.

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