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how to solve this prob.

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Hi @sangyo1,

thank you for reaching out.

 

It sounds like you may have been attempting to take payments from an inactive location or account. Have you deactivated your location or account which you use? If you need further support with your account detail, please reach out to our support. You can reach out to us via mailform in English. If you would like to talk to us over the phone, please call us and ask for English speaker.

 

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Thank you!

間宮 −Mamiya
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