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Does Square Appointments offer double booking?

BourbonBrunette

Does Square Appointments offer double booking?

I'm a hairstylist and regularly 'power' or 'double' book my clients during haircolor services to maximize my schedule and earnings.  For example, I schedule my highlight & haircut service at 3 hours:  this gives me an hour to highlight, one hour for the client to process, and the last hour for the cut and blowdry.  During that hour of processing time, I schedule another client for a color and/or cut service.  Is this something that can be done with Square Appointments?  So far, it looks like if a client books me for a highlight & cut at noon, I'd be unavailible for any other bookings until 3pm...  I need to show availibity for a 1pm appt.

1 Verified Answer
EJ_
Verified Answer

Re: 'Power' booking with Square Schedule?

While you can definitely book your clients for overlapping appointments from your Square Appointments Calendar, this ability doesn't currently extend to the booking tool. 

 

I don't have an exact ETA  for the inclusion of this feature, but we're definitely working on improving Square Appointments. 

 

We continually make changes and improvements based on seller feedback, so keep it coming.  😀

50 Replies
Admin

This reply was created from merging an existing thread: Unnecessary appointment text notifications?
 

Thanks for your post @Fascinostudio! I do understand how this would help your business and many other stylists. I moved it to this thread where we are tracking interest in this feature, and we'll share your request with the Appointments team!

Fascinostudio

@Helen thank you!

Pleij

When is this feature going to be added? Absurd that going back to 2016 Square has been advising it will work on this and 2 years later it's yet to do anything. When will this be added?!!

Admin

Hi @Pleij - Sorry about the frustration! 

 

We don't have a timeline to share yet, but I would love to hear more about how this would help your business. Our appointments team is very eager to learn more about your use case if you could share it with them. 

Clbeauty

This reply created from merging an existing thread: "Making double booking appointment for client at the Hair salon" The author has been notified via email.

 

Hello: I’m a hair stylist and using Square for the first time. Will the booking app allow me to double book my clients? For example: I normally book a single process color with 30 min application and 30 min processing time; during that 30 min processing time, I will take a client in between. Will I be able to do that with square?

Clbeauty

This reply created from merging an existing thread: "Double booking through square appointment" The author has been notified via email.

 

Making double booking appointment for client at the Hair salon

Hello: I’m a hair stylist and using Square for the first time. Will the booking app allow me to double book my clients? For example: I normally book a single process color with 30 min application and 30 min processing time; during that 30 min processing time, I will take a client in between. Will I be able to do that with square?

StellaSalon

The ONLY reason I am thinking of not moving forward with Square appointments is because I need the ability to book a second client during a processing time. PLEASE have a feature that allows you to put in a processing time at actually opens up your schedule so our clients and desk staff see that we are “open” to accept another client!!!!! Begging Begging Begging 😊

TheWay

@StellaSalon Go with Acuity if you need a powerful scheduling platform. We decided to go with them after realizing Square will not develop the features that customers have been requesting for over 2 years. Acuity is built as a scheduling platform, unlike Square, which is a payment gateway first.

 

We solved the issue of being able to book more than one client to an hour by using Acuity, which lets you set how many clients you want to allow per hour (even without signing up for multiple user accounts). It also lets you set whether you allow appointments to overlap with previous/next appointments. For example, we allow our appointments to overlap by 30-mins before/after.

 

If you haven't found a solution yet, I definitely recommend checking out Acuity. We've been using it for almost a year now, no complaints.

soover

This reply was created from merging an existing thread: Overlapping Appointments option needed

 

I know this has been discussed for over 2 years, but this feature would really make Square Appointments functional for a lot of small businesses. As such I need to start looking for another online scheduler to accomodate how I work. Bummer because otherwise I love it. 

Admin

I'm very sorry that this functionalilty isn't available yet with Square Appointments @soover.

 

Just to clarify, an owner can book overlapping appoinments from their Calendar but a client won't be able to book an appointment that overlaps from the online booking site. I agree with you that this feature would be really useful — for many sellers — and we'll continue to advocate for this feature with the Appointments team.

 

As soon as we have any updates on this request we'll definitely let you know!