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Does Square Appointments offer double booking?

Beta Member

Does Square Appointments offer double booking?

I'm a hairstylist and regularly 'power' or 'double' book my clients during haircolor services to maximize my schedule and earnings.  For example, I schedule my highlight & haircut service at 3 hours:  this gives me an hour to highlight, one hour for the client to process, and the last hour for the cut and blowdry.  During that hour of processing time, I schedule another client for a color and/or cut service.  Is this something that can be done with Square Appointments?  So far, it looks like if a client books me for a highlight & cut at noon, I'd be unavailible for any other bookings until 3pm...  I need to show availibity for a 1pm appt.

2 Verified Answers
Verified Answer

Re: Double Booking Appointments

Hi there @jjohnstone 👋

 

We introduced the processing time feature last year, which enables your clients to book appointments during your down time.

You can learn more about how this works here, but be sure to let me know if this isn't what you were looking for!

 

P.S. Welcome to the Seller Community!

Verified Answer

Re: Square Appointments: How do I book clients in between processing time?

Kinda tricky.

 

The service duration + the block time for the service has to be less than the processing time. It gets complicated if both services have processing time. It has to puzzle together perfectly in order to work. 

 

It could also be be the calendar settings for when times can be booked. Typically we suggest setting the processing time to  According to service duration within Appts Dashboard > Settings > Calendar & Booing > Appointments are scheduled. 

 

@Hannahchristine

162 Comments

I need this feature also! I’m hoping there is a solution soon to avoid having to switch to a more accommodating app. Sad day! It would be great to be able to serve two customers at once! 

Admin

Thanks for posting to share your interest in this feature @Polished! As soon as we have any news about double booking with Appointments we'll update this thread to let everyone know.

 

Hope you can bear with us in the meantime, we'd be very sorry to see you go! ☹️

I would LOVE to see this as an option. I actually switched from StyleSeat to Square and while Square is much more user-friendly, the double booking feature is one thing I miss. Any update on when something like this will be available? 

Alumni

Hey @Catms1987! No ETA on if or when this feature will be available, but our Appointments team is actively tracking feedback for it so I'll make sure to pass on your post to them.

I just started using the app and I’m having the same issue, would be nice to be able to book one client for multiple services allowing you to book a different client while  they are processing color/highlights without having to book each appointment separately. Most of my clients book color,highlights and cut and when I book them on this app it blocks out many hours with out leaving the opening to book another client when their color o highlight is processing. 

Admin

This reply was created from merging an existing thread: Unnecessary appointment text notifications?
 

Thanks for your post @Fascinostudio! I do understand how this would help your business and many other stylists. I moved it to this thread where we are tracking interest in this feature, and we'll share your request with the Appointments team!

@Helen thank you!

Beta Member

When is this feature going to be added? Absurd that going back to 2016 Square has been advising it will work on this and 2 years later it's yet to do anything. When will this be added?!!

Alumni

Hi @Pleij - Sorry about the frustration! 

 

We don't have a timeline to share yet, but I would love to hear more about how this would help your business. Our appointments team is very eager to learn more about your use case if you could share it with them. 

This reply created from merging an existing thread: "Making double booking appointment for client at the Hair salon" The author has been notified via email.

 

Hello: I’m a hair stylist and using Square for the first time. Will the booking app allow me to double book my clients? For example: I normally book a single process color with 30 min application and 30 min processing time; during that 30 min processing time, I will take a client in between. Will I be able to do that with square?