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Feature Request: Add Modifiers or Options to Services

Feature Request: Add Modifiers or Options to Services

PLEASE give the ability to add modifiers to services. This one omission is what keeps Square Appointments from being the perfect tool for my business.

 

Creating a separate service for each wanted modifier does not work, because just like items, certain modifiers only apply to certain services.

 

Being able to create modifiers for services, and possibly a time duration to each modifier to be added to the service time would be perfect. For example, as a vehicle detailing business:

 

SERVICE: Premium Detail (2 hrs)

 

Modifiers:

  • Hand wax +$10 (+20min)
  • Sealant +$20 (+20min)
  • Fabric Guard +$20/+$30/+$40 (+20min)
  • etc.

As you can see, having a $20 fabric guard as a standalone service does not make sense, as it can not be booked as a standalone service. It's an add-on modifier to the Premium Detail. And perhaps I have another detail package that includes the fabric guard in the price, so that modifier doesn't necessarily apply to every service.

 

I can see this same concept working flawlessly with many other industries as well, such as a hair salon. The service could be a haircut, and an addon modifier could be "shampoo & blow dry". But a shampoo & blow dry is not a standalone service- it only works as a modifier to a haircut service.

 

Not only would this functionality tie in perfectly with the way items are already setup within Square, but it allows us to remember all the upsale and crossale options for our services, thereby increasing revenue for both the merchant as well as Square.

2 Verified Answers
Verified Answer

Re: How do I get add ons available to book with a service

@Archilaveronica You can add variations to a Service, but there isn't a way to set up Add-Ons I'm afraid. It's a feature request we're tracking in this post.

 

In the meantime, I hope you can use variations to create different combinations of your services! 

Verified Answer

Re: Feature Request: Add Modifiers to Services

@AROBINSON we're with you, modifiers for services would be fantastic!

 

However, until this featuere comes around we've figured out a workaround.

 

Here's how it would look for you:

• Create your main services: "Premium Detail", "Standard Detail", etc.

• Then create more services: "+Hand Wax", "+Sealant", "+Fabric Guard 1", "+Fabric Guard 2", "+Fabric Guard 3", etc

 

When booking an appointment, it would look like this:

Mr. Joe Black

Thursday, Feb 7, 2019

9:00 AM-11:40 AM (2 hr, 40 mins)

Booked by You on 2/6/2019

SERVICES & ITEMS

Premium Detail (2 hours) $100.00

+Hand Wax (20 minutes) $20.00

+Sealant (20 minutes) $20.00

Total $140.00

 

167 Comments
Admin

@maddi Appointment Add-Ons are currently a feature request that we're tracking here. Like @Helen mentions, you can use variations to add that extra time onto appointments for now. 

 

If advancements come about in regards to Add-Ons, we'll be sure to update you and other sellers on the Feature Request board!

Hello, so I do nails and all of my services come with short or medium lengths, long or extra long comes at an additional price . So I'm trying to set it up on my booking site where you go on there, select for example fullset and long or Xtra long will drop down as an additional add on . I did it under modifiers but when I go to my site to see how it's looking I don't see the options. Maybe I did it under the wrong modifier, help.

Square Community Moderator

Hey!! Thanks so much for reaching out and welcome to the Seller Community. I merged your post with an existing thread that will likely answer your question. 

 

As of right now, modifiers to services for your online booking site will not show on your web page. As a workaround, you will need to make those modifiers variations and they will appear :). 

 

See Nika's post above for instructions and please let me know if you have any other questions. 

I'm following this until it is resolved. 

 

I understand what you are saying, but we already have variations to the services. What we are trying to do is add modifiers to those variations. 

 

You keep saying the workaround is to add variations... But it will not make sense to a customer when there are already variations. U can't just add more and hope that they will be able to sort through all those options.

Please help! The modifiers I have created are NOT being presented to my clients on my Appointments page. How do I ensure that this happens?

Admin

Hey there @ngozi. Thanks for posting in the Community!

 

I moved your post to this thread, because we currently don't offer modifiers to be attached to services. However, you can use variations in the mean time.

 

Write us back if you have other questions!

The variations option is not going to work for anyone in the beauty industry. We need to have the option for "add-on services" where we can add an additional fee that will be added to the service selected along with duration for that add-on. That Variables services option is making this appointment scheduling ridiculous. I want so badly to use this program, but you people make it impossible.

Beta Member

When will there be a release date for modifiers being available in online booking? I have 12 services, each service has 4 variations, I then need my customers to be able to pick from a list of 16 modifiers. It makes no sense that I can do this for them on the app but they can not do it themselves on my booking site. I just spent days getting my online services entered into the square app only to find out my modifiers are not available on the booking site. This is a huge inconvenience and costing me revenue. It also would make absolutely no sense for me to try and make my modifiers into more variations as they are add on services. Please respond and update ASAP, thank you. @nika 

Square Community Moderator

Hi @Cassie91

 

There's not a release date we can give since we don't have one as of right now- but if there ever is an update we'll be sure to update this thread!

So, now on apple or android I can add a modifier to a service, however I can't if I make an appointment from my laptop. Will that happen anytime soon?