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square_marc

Can you track breaks using Square Timecards?

Hey guys,

 

We are thiking about using the Timecards feature. However just realizing that I don't see a way for employees to take a lunch break? This is a pretty fundamental feature of a timeclock service. Pretty surprised it is not there. Am I missing something?

Message 1 of 10
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1 Verified Answer
Verified Answer

Re: Timecards - Break

Break tracking is now live!

9 REPLIES 9
RHatch Super Seller

Re: Timecards - Break

You just clock out for lunch and then clock in  when you return to work.  Was there something else you are looking for?

Message 2 of 10
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square_marc

Re: Timecards - Break

Unfortunately it is not that simple.

 

Meal breaks are required by some state labor laws. One of the features of a timeclocking service is to alert the employer which employees did or did not take required meal breaks. They also track the lenght of that break which is also important. 

 

We have used a number of clock in/out services and they all incorporate a break feature. Without it, this service is somewhat incomplete.

Message 3 of 10
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Admin

Re: Timecards - Break

Thanks for the help here @RHatch

 

Hi @square_marc! While we don't currently offer a break tracking system, but this is definitely a feature that is top of mind for our team. I don't have a timeline to share just yet, but if you'd like, I can have our team reach out to you directly once we start testing this feature out in the future. Thanks for taking the time to post! 

Message 4 of 10
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square_marc

Re: Timecards - Break

Yes, please do let me know. Then we will gladly switch over and use this service. 

Message 5 of 10
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Chris_C Square

Re: Timecards - Break

Break tracking is now live!

Message 6 of 10
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workshop

Re: Timecards - Break

Is anyone else having real issues with the paid breaks feature? For example, I set our lunch break to be 30 minutes paid, but if my employee accidentally is late and takes a 45 minute break, it will still pay out for the full 45 minutes instead of marking 15 of those minutes as unpaid... Am I missing something?

Message 7 of 10
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Cosgrove Square

Re: Timecards - Break

Hi @workshop, we actually do not support automatic adjustments right now if the break runs over. Good to know this is something you were expecting, and we'll see when we can get it scheduled. Appreciate your feedback. Anything else you think could be improved about breaks or timecards in general?

Message 8 of 10
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workshop

Re: Timecards - Break

Hi @Cosgrove

 

From a user experience, I don’t understand the purpose of specifying a time limit if the timecard does not take that into account? I also have an email thread with square customer service expressing concern that this wasn’t working for me and they have engineers troubleshooting the issue... so it appears even the square staff also expected this functionality. It’s very disappointing as this was the #1 draw bringing me to switch over to your payroll service, and I was led on to believe it was just a glitch!

Message 9 of 10
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Cosgrove Square

Re: Timecards - Break

Not a glitch, but your feedback is well taken. This is something we cut from our initial release but have always planned to add. We're working on it!

Message 10 of 10
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