Hello!
Here are a few observations related to searching for items in the Square ecosystem. It is inconsistent, can lead to errors and may generate frustration 🙂
Square Terminal:
Typing a SKU such has "123456-01" will give correct results. Here "-01" is related to a variation. If I click the single search results, the correct variation will be pre-selected.
Square Invoice App, when creating an Invoice or an Estimate:
Typing a SKU such has "123456-01" will give correct results. Here "-01" is related to a variation. If I click the single search results, the correct variation will NOT be pre-selected. This should be easy to solve.
Square Dashboard (when creating an Invoice, an Estimate, or when searching for an item in the Item Library):
Typing a SKU such has "123456-01" will NOT give correct results. The results will include anything containing "123456" AND "01", which returns a very large amount of results. The behaviour should be the same as the one described above in the Square Terminal.
To summarize:
Any item search everywhere should search for the EXACT string entered. It should not ignore the "-" (and replace it with a space) and it should use a AND logic, not an OR logic.
Ex: searching for "potato" and "salad" should return only "potato salad", (not "baked potato" AND "cesar salad" AND "potato salad"
Where applicable, after searching for a string that can only be related to a single variation in a given item, that variation should be automatically selected after taping the results.
Thanks!
The title of this thread has been edited from the original by a Community Moderator to help with searching threads.
