x
Eltoroloco

Feature Request for Square for Restaurants: Allow employees to enter cash tips at end of shift

The title of this thread has been edited from the original: How can employees declare cash tips on Square for Restaurants

I am currently using Square for Restaurants for a 6,000 Sq Ft full service restaurant and bar. 

 

This is my first time using Square. I've been using it for 1 week and so far everything has been working great. One thing I am wondering is how can I allow employees to enter the amount of cash tips they have earned.

 

Currently I am paying out all non-cash tips in cash to my employees, so in Square Payroll, that amount migrates under "Cash Tips", however, the actual cash tips they earned have gone unreported and undeclared for the first week

 

I am wondering if there is a method to allow employees themselves to enter their cash tips earned during their end of shift procedure. Thanks

Message 1 of 11
468 Views
10 REPLIES 10
PizzaVero

Re: How can employees declare cash tips on Square for Restaurants

Disappoined that no one has responded to this question. The ability for an employee is declare cash tips is fundamental to the required IRS reporting obligations of restaurant operators. It's pretty bad if Square has ignored this issue. In Micros, or any of the stand alone legacy systems messages come up at end of shift requiring a cash tip declaration. This then goes, along with the credit card tips that server has earned on their tabs, on the employee wage report. 

 

It's kind of irresponsible for Square to sell this as a restaurant pos platform if they haven't done the programming work to make required reporting easy. 

Message 2 of 11
408 Views
araxara

Re: How can employees declare cash tips on Square for Restaurants

I hope we get a proper answer to this. I'm just evaluating the restaurant POS software in preperations of opeing a place in the May/June timeframe. So I have some time to figure it out. But having used Square in other ventures, it would be a shame if their POS software was not up to par.

Message 3 of 11
403 Views
Admin

Re: How can employees declare cash tips on Square for Restaurants

Hello everyone, Helen here from the Community team. I'm very sorry that this hasn't been answered yet.

 

At this time there isn't a way for employees to manually enter cash tips from the Point of Sale app or Square for Restaurants app. Employees would record/track cash tips outside of your POS, and then in Square Payroll you can manually enter cash tips per employee when you run payroll. To track cash tips you could consider using the Homebase and Square integration.

 

I'm sorry that I don't have better news to share here, but I really appreciate your feedback. I've shared your posts with the Restaurants and Payroll teams too, and if it's possible for employees to enter their cash tips we'll reply here to notify you. 

Message 4 of 11
381 Views
Dbaraga

Re: How can employees declare cash tips on Square for Restaurants

This feature has been requested since 2016.  It is EXTREMELY important to those of us in the service industry.  I find it disappointing that Square has continued to develop apps such as the restaurant app without taking this into consideration..

Message 5 of 11
308 Views
ELK1

This reply was created from merging an existing thread: F...

This reply was created from merging an existing thread: Feature Request: Allow employees to enter cash tips at end of shift

 

We are using Square for Restaurants, and I would love for a way for our tipped employees to be able to add their cash tips at the end of their shift review each day. This could be captured in a report somehow and put in their employee payroll file. The credit card tip tracking is great, just need to add cash tips to the report also. (We do not do tip pooling at our location.)

Message 6 of 11
365 Views
Admin

Re: Feature Request: Allow employees to enter cash tips at end of shift

Thanks @ELK1! I'm adding your post to this thread where other sellers have let us know they'd also find this useful. We'll post here to share updates with you! 

Message 7 of 11
355 Views
VBGController

Re: Feature Request for Square for Restaurants: Allow employees to enter cash tips at end of shift

This would be an extremely helpful feature in Square POS and Square for Restaurants.  We track this separately, but this creates far more work than necessary, particularly at payroll processing time.  Seems that if Square can record a bartender's clock-out, it surely can record the declared tips for that bartender at the same time.  I realize many track this through paid-outs, however even with a small number of employees it's more work than it needs to be.  Providing the proper conduit for each employee to report tip income relieves the employer of much of the responsibility associated with reporting tips.

Message 8 of 11
334 Views
TomsRestaurant

Why can't servers declare cash tips at the end of a shift? What are we missing here?

It is just unbelievable that this has been a requested feature for years and you guys go ahead and ignore it?  PLEASE PLEASE PLEASE. You advertise that Square Restaurants is a POS/TIMECARD/PAYROLL/CREDIT PAYMENT App.  This is a HUGE important part of a restaurant owners responsibility. WE are responsible to track CASH TIPS from servers.  Just writing them down on a piece of paper and manually inputting them into payroll is a weak response.  

 

PLEASE add this feature soon!

Message 9 of 11
207 Views
Admin

Re: Why can't servers declare cash tips at the end of a shift? What are we missing here?

@TomsRestaurant

 

We're merging your post with this thread where the Feature Request has been escalated to the team. We'll be sure to pass this feedback as well. 

 

Message 10 of 11
146 Views