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How to change personal name not business name?

I need help with this too, but the only option I can find under "Personal Information" is to change my business name. I have a typo and would like to correct It without having to start over with my online shop, etc. 

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EJ_
Verified Answer

Re: How to change personal name not business name?

@CKinkade Sorry for the late reply here,

 

 

Unfortunately you aren’t able to edit the legal name you used to activate your Square account. If you'd like to fix a typo with your activation name, you'll need to create a new Square account.

 

Fortunately the activation name is not public facing in any way. 

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Admin

Re: How to change personal name not business name?

@CKinkade Sorry for the late reply here,

 

 

Unfortunately you aren’t able to edit the legal name you used to activate your Square account. If you'd like to fix a typo with your activation name, you'll need to create a new Square account.

 

Fortunately the activation name is not public facing in any way. 

Message 2 of 114
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Re: How to change personal name not business name?

I am another one that has a personal name legal name change.  I will call support when they are open to see if they can do this.  The public may not see it, but I see it and hopefully can get this changed without opening up another account.  My bank changed my name, so I'm sure there is a way for Square to do it to..

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Re: How to change personal name not business name?

So how do I use a account I just open to get my money off 

 

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Admin

Re: How to change personal name not business name?

Hi @Qulee_29 thanks for taking the time to post! You can check out our transfer options here, but please let me know in more detail what your question entails and I will do my best to answer. Thank you!

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Re: How to change personal name not business name?

I already spoke with customer care in accounts, they said that they are not set up for that ability, the only thing that I can do is close the one account and open a new one. I hate that Idea because if there is money in my account that is owed and people are still paying ongoing invoices the money would be in lingo until all straightened out. 
This is not an American company, they are only a middle man, they collect money and pay, they are not a bank or financial institution.

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Re: How to change personal name not business name?

The activation name IS visible to the public because it is also my employee name. When I got married, I attempted to update my employee record with my new name, because customers see it every day in transactions. The system told me I could not update my employee name because it is linked to the activation name. I cannot update my name without closing my account.

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Admin

Re: How to change personal name not business name?

@valdiedrich You're correct here. 

 

Unfortunately there's not a way to edit the legal name you used to activate your Square account. Creating a new account would be the only way to do this. 

Message 8 of 114
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Re: How to change personal name not business name?

That's messed up guys. I have a legal name change as well and use Square for payroll so I don't want my old name appearning anywhere in my account. Perhaps you are able to make the change now?

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Admin

Re: How to change personal name not business name?

 

@WilliamA I'm afraid it's not possible to edit the legal name used to create a Square account. I'm checking in with our Payroll team to see what implications this has if you're using Square Payroll. I'll post again here as soon as I have more information! 

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