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TMHD

Re: Is there a way for clients to log in and view their profile / appointments?

Hello. I am jumping on this bandwagon. I have been setting up my account to go fully paperless with my schedule on January 2nd, 2018. There are a few areas where those of us that book yearly could benefit. I noticed that when booking multiple appointments for a client, they automatically receive a text/email confirmation of the first appointment and have the ability to sync that appointment with their calendar of choice. That's great, but they can't view or sync their future scheduled appointments. It would be very beneficial if they could recieve a notification with a list of all their future appointments. This would greatly increase more advanced notice of scheduling conflicts. Also, how does it currently work if a client needs to look up an appointment in a future month in an attempt to book a family vacation (as an example)? Is the only option to have them contact me directly and I do the investigating? Thanks for any insight.    

Message 11 of 16
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salon1322

Re: Is there a way for clients to log in and view their profile / appointments?

Thank goodness

Message 12 of 16
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Stylisttamra

Re: Is there a way for clients to log in and view their profile / appointments?

For hairstylists..... A way for clients to view their own history, a way to double book appts on the service providers end, a formulas tab for hairstylist under clients individual profile(I know there a notes tab, but an additional formula tab is helpful when you do different services at a salon) , a way to breakdown services you provide into lists so clients can find what they would like to book faster. And a way to customize the type of alert each individual client will receive, (certain clients request not get texts only emails & some don't want the emails and only texts). These are things  keeping me from making the switch. 

Message 13 of 16
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PopLash

Clients want to see...

Clients want to see...their appointments!!!! Many of our clients book multiple appointments in advanced and want to see them all in one nice spot.  How do I make this happen for them?!? 

Message 14 of 16
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Admin

Re: Clients want to see...

 

@PopLash I went ahead and moved your post here. This is a feature we are closely tracking interest in — check out Devon's answers on the first page. I definitely see how it would be beneficial for your clients to be able to see their appointments in one place! We'll post in this thread as soon as we have any news on this feature. 

Message 15 of 16
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Highlighted
Admin

Re: Is there a way for clients to log in and view their profile / appointments?

Hi everyone - I wanted to let you know that clients can now create profiles for Appointments! See this article for more information. 

Message 16 of 16
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