x
Highlighted

Using Terminal with Appointments?

I'm an appointment based business and I just purchased the Terminal, not realizing it doesn't connect to the app to process the checkout. If I process a client's transaction on the Terminal, how do I then complete the appointment checkout in Appointments without it asking for payment again? I tried to open a ticket first, but there doesn't seem to be a way to open a ticket with the actual appointment. 

Message 1 of 19
346 Views
18 REPLIES 18
Highlighted

Re: Using Terminal with Appointments?

Hi, I am a service based business as well, unfortunately their is no way to do that yet. This is a feature that should be added to the square terminals! 

Message 2 of 19
339 Views
Highlighted

Re: Using Terminal with Appointments?

So do you just leave your appointments checked in on the Appointment app and process the transaction for the amount of the appointment through Terminal? I'm just trying to figure out how this works

Message 3 of 19
332 Views
Highlighted

Re: Using Terminal with Appointments?

@renee123  Yes currently that is what I do, which is a bit of a pain sometimes. I wish they had a separate way to close the appointment from a payment and/or link a previous transaction to the appointment. @Helen & @Kassi_  is this something we can request?

Message 4 of 19
313 Views
Highlighted
Admin

Re: Using Terminal with Appointments?

Hey there, @meggyj113

 

Definitely! I will go ahead and tag this as a Feature Request for our Product Team. 

 

Thank you for reaching out about it! 

 

 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Message 5 of 19
306 Views
Highlighted

Re: Using Terminal with Appointments?

Is there any update on this particular issue. If there will be a solution soon?

Message 6 of 19
210 Views
Highlighted
Admin

Re: Using Terminal with Appointments?

Hi @Mrs-hack! Thanks for reaching out and checking in on this feature. We don't have a shareable timeline or update just yet but look to have some positive news on this front very soon.

 

We appreciate your patience!

Joe
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Message 7 of 19
206 Views
Highlighted

Re: Using Terminal with Appointments?

@Joe Thanks for the quick reply and very excited to see it in the future. 

Message 8 of 19
201 Views
Highlighted
Admin

Re: Using Terminal with Appointments?

@Mrs-hack 📈🙌

Joe
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Message 9 of 19
200 Views
Highlighted

Re: Using Terminal with Appointments?

Ditto to all of this!  Will be an incredible update- when this is released, how will users be informed? Should i  keep checking back on this thread or there will be an announcement when we sign into our accounts? I'm new to square so still learning how new releases are communicated to end users 🙂   

 

Thanks!

Sciortino's Hairstyling

(New Jersey)

Message 10 of 19
121 Views