We sell online, and take a fair number of payments over the phone. Usually what happens is this:
* Customer emails us for a quote.
* We send quote.
* The phone us with credit card.
* We verify address
* We change the status from "quote" to "ordered"
Now sometimes the phone rings again, and the status hasn't changed.
End of day: I have 14 payments of $68.50 for 20 asparagus crowns, but only 13 new orders.
But I cannot find the name in the square transactions records. I would much rather have the name than have the last 4 digits of their card.
I'm in the field. People are paying. Same thing. easy to not mark up a sale. At end of day, whois the $225.00 from?
It's not a matter of legal requirements, as I can get this information off of E-transfer payments.
It's for this reason, that we are encouraging etransfer instead of taking a card.
