x

Does Square offer an API for online ordering and printing receipts?

My client owns a sandwich chain and wishes to create an Online Order system, similar to the way you would order a sandwich on the Jimmy John's website.  We have found that theres no customization with the online Square store, and when we try to integrate Square with WooCommerce or BigCommerce, we lose the automatic receipt printing feature.

 

Does anyone have any idea how I might achieve an automatic receipt print at the POS terminal when an online order is made?  We really just need the kitchen staff of the restaurant to be aware of a new order being placed and when it needs to be done.

5,853 Views
Message 1 of 11
Report
1 Best Answer
Alumni

Best Answer

Hi there @wiltshirett!

 

With the Orders API, your orders that are sent to the Square Point of Sale can be configured to print to a compatible printer. Orders can be configured to print automatically or you can choose to print the order manually. To configure the app to print the order automatically, you will need to do the following:
 

  1. Go to the Settings section of the app.
  2. Scroll to the Orders section and tap Print Orders.
  3. Toggle Automatically Print New Orders.

As for receipts, this is currently not available.

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

View Best Answer >

3,961 Views
Message 8 of 11
Report
10 REPLIES 10
Alumni

This feature isn't available yet, but is actively being worked on!

5,784 Views
Message 2 of 11
Report

Has this feature been completed or added yet?  Interested in a similar setup!

5,713 Views
Message 3 of 11
Report
Alumni

Welcome to the community, @fang and thanks for making your first post!
 

Know that we hear you and that we are working on this feature. 👍

5,701 Views
Message 4 of 11
Report

Do you offer this feature yet?

5,451 Views
Message 5 of 11
Report
Admin

We're still working on this but we don't have timeline to share yet. As soon as we have any news we'll post in this thread to let everyone know! 

️ Helen
Seller Community Manager

Did you find help in the Seller Community? Mark a Best Answer to help others.
5,415 Views
Message 6 of 11
Report
Beta Member

Curious where things are with automatic receipt and order ticket printing?  thanks

3,957 Views
Message 7 of 11
Report
Alumni

Best Answer

Hi there @wiltshirett!

 

With the Orders API, your orders that are sent to the Square Point of Sale can be configured to print to a compatible printer. Orders can be configured to print automatically or you can choose to print the order manually. To configure the app to print the order automatically, you will need to do the following:
 

  1. Go to the Settings section of the app.
  2. Scroll to the Orders section and tap Print Orders.
  3. Toggle Automatically Print New Orders.

As for receipts, this is currently not available.

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
3,962 Views
Message 8 of 11
Report

@NSStudios We're currently using the Square store at our Elon location (https://mediterraneandeli.com/elon) and it's working okay.  The lack of customization is definitely an issue though.

 

We've used it for a few weeks now, so we know the system pretty well.  Happy to answer any questions.

5,365 Views
Message 9 of 11
Report

Is this available yet? 

3,926 Views
Message 10 of 11
Report
Alumni

Hi @Coffeerounds 👋

 

I provided an update to this thread today - you can take a look right here.

I hope this helps!

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
3,755 Views
Message 11 of 11
Report