x
Beta Member

Change Refund And Exchange Limit

As a retail sometimes it can be difficult especially during busy hours to process refunds and exchanges correctly. We offer a 28 days refund or exchange policy.

 

How can I make my pos reject a refund and exchange if its out of policy date??

192 Views
Message 1 of 2
Report Inappropriate Content
1 REPLY 1
Admin

Hi @Bubsy, thanks for your post and welcome to the Seller Community.

 

At the moment we don't have an automated system that will reject a refund that is outside of your returns policy. 

 

I think this would be really beneficial for lots of Square sellers as I know it can be difficult to manually check dates when you are busy so I'll be sure to pass this back as a feature request to the appropriate team. 

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question โœจ
186 Views
Message 2 of 2
Report Inappropriate Content