x

Autofill second email recipient

I add a second recipient to all my quotes and invoices.  Despite both names are in my contacts, I always have to manually enter the additional recipient.  Am I doing something wrong?

 

Katie Gates

717 Views
Message 1 of 4
Report
3 REPLIES 3
Square Community Moderator

Hello @kt_gates,

 

Good to see you posting in the Seller Community again, welcome! 😊

So just to make sure I understand clearly, you are not able to input an email that already exists in your customer directory when sending out invoices? Its having you manually type them despite this? 

 

 

I look forward to your reply. ☺️

Frida
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
673 Views
Message 2 of 4
Report

Hi, Frida, thanks replying.  I can auto input an email address for the primary recipient with no problem, but when I add a second recipient, I have to manually enter it, even though they are also in my contacts.  Hope that clarifies.

666 Views
Message 3 of 4
Report
Square Community Moderator

Thanks for clarifying 😊 @kt_gates

 

I was able to test this out on my demo account as well as confirm with the product team that this is normal behavior when adding a second recipient .

I hear you though! I feel like this would be a necessary feature to implement. I have gone ahead and passed your feedback to our product developers, in hopes that we can see a change soon! 

 

Frida
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
569 Views
Message 4 of 4
Report