Automated Campaigns

[spatacular]

Hello, I'm wondering how often a Lapsed Booker automated campaign is sent out?  For example, I set it up 3/31/23 and it was sent to 68 people.  Will those same 68 people get an ongoing notice daily/weekly/monthly until they book?  Thank you!

[ryanwanner]

Hello @spatacular !

The Lapsed campaigns only go out to the customer one time, and when you first set it up the campaign will send to everyone who meets that criteria at that time. From that point on, only the customers who just reached the lapsed time frame will get the email.

Hope this helps!

[spatacular]

I think I understand.  Thank you!