x

Automated emails are not working

In Marketing, when I click "Create Campaign," I cannot then selected ANYTHING under the Automated Campaign list... not Welcome New Customers, not Bring back your lapsed customers, etc. 

 

How do I get it to be selectable? Screenshot to see what I mean: 

https://www.dropbox.com/s/woprfotbou5xrwk/Screenshot%202018-10-26%2011.20.16.png?dl=0

449 Views
Message 1 of 2
Report
1 REPLY 1
Super Seller Alumni

Hey @Rebecca1964

 

Have you already created any of those automated campaigns that are still active?
You can only have 1 of each of those active at a time, and they get grayed out if there is already one of them going.

 

Pesso - he/him
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!
436 Views
Message 2 of 2
Report