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Beta Member

Blackout dates for item category

Hello, we are a bakery that has two main product lines we sell via square.
Grab 'n Go ready made items (cupcakes and small cakes) then a line of cakes made-to-order.

Outside of square we have custom orders that come in via phone and email. 

Our issue/my question is that we sometimes book up on custom cakes!

This upcoming month we only have one week we can accept orders for the made-to-order cakes.

We don't want to have them totally unavailable, but we also don't want people placing square orders for these made-to-order items outside of our one "open" week. 

We currently use the fulfillment option for these made-to-order items (changing the lead time when we are booked), but for this instance it doesn't seem like the best solution.

Is there anyway to have "black out dates" for customer placed online orders? 

The restricted dates option doesn't quite fit for us as we'd like to still be able to offer the grab 'n go items.

Any thoughts are appreciated!

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Square Community Moderator

 

Hi and welcome to the Seller Community! 👋

 

This would be considered a feature request at this time, @TeamDuff921.

 

The only available options close to what you are requesting is disabling the acceptance of online orders or marking the specific items as unavailable or hidden once the designated period of availability is over. Please note, this would be a manual action at this time. 

 

Here is a screenshot of how this setting looks in your items:

 

 

I hope this information is helpful!

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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