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When booking a client online and selecting the "Don't Send a Notification" option, will the client still receive a reminder 24 hours before their appointment via text and email?
The reason I ask is that I want to limit the number of emails sent. I don't want an email/text sent to them when initially booking since they are with me, or are already aware that I am booking them. I still want them to receive a reminder though before their appointment.
Thank you
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1 REPLY 1
Hi @MarioGS! The reminders are different from the confirmation emails/texts. So if you're choosing for customers not to receive an appointment notification, they should still be receiving a reminder email or text if you have that enabled in your Communications settings.
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