Can Square Canada accept USD funds?

[PublisherBlair]

I currently have a Square account for processing advertising payments for a publication in Ontario, Canada. The currency is obviously in CAD funds.

My question is this: I also publish a second print magazine and sell subscriptions to the print publication. Up until now I have been using PayPal only because 90% of my subscribers are located in the U.S. If I integrated Square to accept CC payments for this publication, a) Can U.S. customers pay via their credit card in U.S. currency even though I have a Canadian Square account? The exchange rate is to my benefit, but U.S. customers usually being charged $22 USD won't understand being charged $30 CAD funds.

Am I allowed to simultaneously have a Square account in Canada and a Square account in the U.S.? I live in Canada, but I do have a U.S. P.O. Box located in Niagara Falls, NY. Is this possible? My only concern is how do I get my Square funds deposited from a U.S. account into my bank in Canada?

Please help!! Wanting to do more business using Square!

[retrouver]

an invoice? 

[retrouver]

yes an invoice created online

[retrouver]

you there Alex?

[JustinC]

Alex is not with the Team anymore. Would you like for me to help you? @retrouver

[retrouver]

Yes please

[retrouver]

yes please

[JustinC]

Sure! When an invoice is sent from a Canadian account, the currency is set to CAD. Your customer's card issuer will convert the currency properly so you receive the correct amount of money owed to you in CAD. 

How much was the invoice in CAD? @retrouver 

[retrouver]

Hi JustinC, I thought 40US? but it went through as $40 CAD which is fine but my customer said she paid $40 US on her MC.?

[JustinC]

Hmm, I would have your customer look at their bank statement again. @retrouver

[accessibleSLP]

I am basically wondering the same thing. Any insight?

[quantumleap]

This reply was created from merging an existing thread: Can a Canadian account change in USD?

Is it possible to charge my clients in USD if I'm using a Canadian Square Account?

[Goldneye]

HI, I was able to find a Square discussion on your topic here.

https://www.sellercommunity.com/t5/General-Discussion/Can-Square-Canada-accept-USD-funds/td-p/89154

[infoempireinc]

NO, square-up not friendly to Canadian in US

[triscreendisp]

Hi!

Im setting up my website and we offer triple screen displays. Im located in Canada and have a Canadian bank account and a Square account. I entered into a contract with Extend.com for warranties on my product but they need the currency on the site to be in USD. I got a message on my WordPress that says: "Heads up! Your store currency is USD but your configured Square business location currency is CAD, so payments cannot be processed. Please choose a different business location or change your shop currency."

Will my square account automatically convert the USD currency payment into CAD? What do I do?

[Valentina]

Welcome to the Seller Community!

I've moved your post over to this thread where @Helen explained how this will work for your Canadian Square account. Let me know if questions come up once you've had a chance to review this post, @triscreendisp ✨

[triscreendisp]

Yes I have read these messages before I posted my question because it also doesn't answer my question because my warranty provider needs our price in woocommerce to be in USD to work on their platform because they get the % off the price but it has to be in USD. Then I get an error from Square that it will not process payments because it's not in CAD. Are you saying that there's no solution to this judging from this thread since 2018?

[Valentina]

Do you have a business partner and address in the US, @triscreendisp?

[infoempireinc]

why people have to get business partners or other things???

I have legal US business, bank, for credit card Moneris, but when I try to open for e-commerce - square accept ONLY US citizens with SSN, ( on-site show SSN or ITIN but in reality - ONLY SSN!!!)

if you are Canadian no chance legally open square-up, I provide on-site square and PayPal 

[triscreendisp]

No. Is it a requirement? I find it a bit problematic that my whole business model and structure should change so that I can have a functionality that is basic in any ecommerce platform. Have I known that this is something that you have not provided or resolved for years since it was brought up then I wouldn't have gotten a square account as my payment solution? I hope you can have the decision-makers in your company finally seriously take note of this because this should have been a basic feature of your service.

[WackyArtist]

Yes, apparently Square is so far behind in their payment processing, I’m thinking of leaving it. I’m building a US client base and everything I sell has to be increased by a minimum of 28% to cover the conversion costs. It’s ridiculous!  I owned a business in Costa Rica and could invoice in USD, CDN, & Colones (Costa Rican).  This is not a hard concept in the banking industry. 

[infoempireinc]

Squareup is not friendly to e-commerce cross-border businesses. 
as a Canadian, you can't open a US account, square up asking for SSN. 

On-site square-up publishing "please provide SSN or ITIN (for businesses) but in reality, they did not accept ITIN  they ask for personal SSN ( it is only for American) Canadian have no chance legally open US account 😉

For US e-commerce I used PayPal- friendly for cross border e-commerce.