Changed phone now my previous sales dont show in reports. How do i correct this

[ThompsonTowing]

Changed phones now previous sales don't show up in sales reports.  How do I fix it?

[misscale]

I did not switch phones but my sales reports are also not showing up in the Square Appointments app. Anyone who can help would be greatly appreciated.

[frances_a]

Hello! @ThompsonTowing and @misscale 

Are you having this issue specifically when trying to access reports on a mobile device? 

We recently implemented an update that changed the behavior of reports, and you now have to select the devices included in the report by clicking the report's date. 

From the feedback we have received, reverting back to the previous experience is being considered, so future updates might not require you to select the devices. 

If that is not the case, feel free to reach out with more details and I will be happy to investigate. 

Thank you for being valued members of our Seller Community. 🥳

P.D. @ThompsonTowing Welcome welcome! We are thrilled you have joined the conversation here in the Community.