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angelwhisper
05-30-2020
02:05 PM
My online website coupons are not working, how do I get them to work?
My online website coupons are not working, how do I get them to work?
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2 REPLIES 2
Hey @angelwhisper!
Thanks for posting in the Seller Community.
Would you mind going to your Square Online Store Dashboard > Items > Coupons and taking a picture of your settings? I want to make sure those are good to go to see if that's what's causing the issue. Let me know!
️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
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I have created my coupon in my Online Store Dashboard>Items>Coupons, but it's still not showing on my online site when I go and try to create an order and see if it works. It keeps saying that it is not a valid coupon code or gift card. I have tried to upload a photo like you said for the other person, but It's not letting me upload one.
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