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DECLINE ACTIVITY

Hello.

I'm try to find the "Decline activity" or " Decline report"  in my dashboard but nothing about "decline"

I tried to charge a credit card but the transaction was  "decline".

I need to see if I print or download the "decline activity" from my dashboard.... and show to my customer.

I use the apple app for my iphone ( mobile ), but Im checking everything in my PC.

Thanks

Franco

I

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Square Community Moderator

Hi there!

 

You can view all uncompleted transactions in your Transaction Status tab of your Square Dashboard. 

 

This includes canceled, declined, expired Offline Mode, and uncompleted transactions in which a customer’s card was swiped (or manually entered) but not successfully charged.

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