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I have seen this come up before, but I wanted to bring it to the attention of Square again in hopes of it being adjusted.
I love the refunding to gift cards feature, thank you!! As we only offer store credit for returns.
It has come up a few times where someone purchased something with a gift card, threw it away, and then has wanted to return the item. Please adjust the refund to gift card and allow us to refund to a new gift card. I know there are workarounds here but that's just more to go wrong when making the return & restocking the inventory.
Thank you!
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Yes. Please. I didn't realize this was a problem until it happened to me the other day. I had someone pay for a product with a gift card and then later needed to return it. We could not refund it to a new gift card.
Another problem is split transaction. If part of the transaction was paid by gift card and the remaining balance paid by cash/card, we cannot refund the entire amount back to a gift card. Very frustrating.
Thank you
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Cheryl! Tisland
Burst Of Butterflies Create & Paint Studio
BurstOfButterflies.com
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