x

Gift cards

I was just trying to order Square gift cards and although  I was able to put in an apostrophe as I typed my business name, it wouldn’t show up on the final view of the card. I emailed the company, but I have not heard back from them.  Has anyone else had this issue?  Thanks. 

818 Views
Message 1 of 4
Report
3 REPLIES 3
Alumni

Hey @purplecow! I'm not 100% sure if eCard Systems allows special characters on physical gift cards but have you tried calling them as well to confirm? Here's their number 1-866-776-7409.

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
763 Views
Message 2 of 4
Report

Thanks, Justin.  I emailed the company that sells the cards because I couldn’t find a phone number.  They had a salesman call me , and he was able to manually enter the apostrophe.  I guess it’s an ongoing problem they are having. 

753 Views
Message 3 of 4
Report
Alumni

@purplecow

 

Ahh, I see - good to know! Thanks for circling back here to fill me in. Now I know how to answer other Sellers with the same issue. 

 

U da best! 🙏 

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
742 Views
Message 4 of 4
Report