Has anyone gotten emails about your square account from someone named Hulme Anthony?

[#1]

Hi @Keyschinadoc - That definitely sounds suspicious, and not like it was an email sent from Square. Please do NOT click anything in the email, and forward it to spoof@squareup.com to report the incident.

Please read this article from our support team about how to further recognize and report phishing scams: 

https://squareup.com/help/us/en/article/5571-recognize-and-report-phishing-scams

Additionally, on our blog you can read about how to protect yourself from phishing scams: 

https://squareup.com/townsquare/8-ways-to-protect-your-business-from-phishing-scams/

[Caty]

Hi @Keyschinadoc - That definitely sounds suspicious, and not like it was an email sent from Square. Please do NOT click anything in the email, and forward it to spoof@squareup.com to report the incident.

Please read this article from our support team about how to further recognize and report phishing scams: 

https://squareup.com/help/us/en/article/5571-recognize-and-report-phishing-scams

Additionally, on our blog you can read about how to protect yourself from phishing scams: 

https://squareup.com/townsquare/8-ways-to-protect-your-business-from-phishing-scams/

[beecharmer]

The email claims to be withholding 1973.17 deposit, howevr i do not even show we collected such an amount. below is a copy of the email. is this correct and if yes what do i need to do? 

Square Payment Dispute respond within 24 hours $1,973.27 payment dispute
Hello
We have not received a response from you regarding the $1,973.27 payment dispute on a transaction that was processed on May 24, 2016 If you would like to challenge or accept this dispute, please respond to information Request Form within 24 hours from the date of this notification.
RESPOND NOW
Per our user agreement, we will continue to hold $1,436.17 from your Square account until the dispute is resolved.If the dispute is closed in your favor, we will deposit the funds to your bank account. If the dispute is denied, the funds will be returned to your customer
Visit the Support Center for more information on Square’s deposit schedule.
Thanks,
The Square Team
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[Tom]

Hi @beecharmer — thanks for flagging!🚩 It looks like another seller had the same question, and received an answer. Check out the reply from Caty and let us know if that helps!

[beecharmer]

thank you! Tom