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Has anyone had issues with jotform transactions not posting to square?

Has anyone had issues with jotform transactions not posting to square? Transaction IDs are present in the jotform submission but the trnasactions never make it to square.

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Super Seller Alumni

I have not.  You can find these in your dashboard under sales / transactions and change the Payment method filter to e-commerce integration.  If Jot is the only third party you are getting payments from then this will show all there transactions.

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I am not seeing Jotform transactions in my Square sales transactions. Where are they going?

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Alumni

Hey @bfreed01 - If you've integrated JotForm with your Square account correctly, then it should show up within your Transactions without issue. If you'd like for the CS team to take a closer look for you to confirm your account is good to go, I recommend reaching out to them directly and they'll be able to help you further.

 

Hope this gets resolved quickly for you!

Puka - She/They
Seller Community UX Designer
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