I entered a sale and swiped card and got signature but my device died before I hit continue.

[natmwarner]

I entered a sale and received a signature but before I hit continue my device died. When I turned it back on there was no activity. Can square find the sale and charge it?

[EJ_]

Hi @natmwarner

Sorry to hear this happened to you, however you might still be able to run the payment through successfully if it timed out on you. 

You'll want to visit your Transaction Status Tab in your Square Dashboard. 

From here, you'll be able to view any unprocessed transactions, including transactions in which a customer’s card was swiped, inserted, or manually entered, but not charged.

You can Charge or Cancel Uncompleted Transactions through this section as well if it's available to you for any failed payments within the last 30 days. 

I hope this helps, and let me know if you have any other questions 👍🏼