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I lost my magstripe reader and need a replacement

I LOST MY MAGSTRIPE READER AND NEED A REPLACEMENT

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Square Community Moderator

Best Answer

Hi @Fabricbym1,

 

I moved your post to a relevant thread in the Community on where to order a new reader.

 

We can't send out another so you can get one through the instructions above or pick one up in stores.

Ashley C
Community Moderator, Square
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View Best Answer >

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Hi @belinda1 - Sorry to hear this! You can order a new magstripe reader through your Dashboard. Click on "Order a Reader" found at the bottom of your left hand menu.

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Help I lost my reader

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Square Community Moderator

Best Answer

Hi @Fabricbym1,

 

I moved your post to a relevant thread in the Community on where to order a new reader.

 

We can't send out another so you can get one through the instructions above or pick one up in stores.

Ashley C
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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My reader was stolen how do i get a replacement

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Square Community Moderator

Hi @Jahmac1,

 

I moved your post to a relevant thread about lost/stolen readers.


You'll either need to buy a new one from our Shop online, or in stores.

Ashley C
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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How can I get another square reader? 

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Square Community Moderator

Hey @pforester,

 

I moved your post to an existing thread where another seller asked the same question.

 

Check out the answers above for more details.

Ashley C
Community Moderator, Square
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What do you do if you think your card and your card reader was stolen out your purse

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Square Community Moderator

Oh no, @Tgonzalez145!

 

Firstly, welcome to the Seller Community! Sorry to hear that you're here because you suspect that your card reader has been stolen.

 

I went ahead and merged your post to an existing thread where other Square Sellers have discussed this issue as well. We merge duplicate conversations together to keep like comments in one place, and to make it easier for others to find the thread in the future. 

 

Please see the reply from one of our Community Moderators, @ashc, which has been marked as the Best Answer.

 

I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
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How do I get a magastripe device since mine was misplaced years ago. I need to start using it again

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I've had my reader for years, but now that my phone doesn't have a audio jack, I can't use it anymore.  When I start up the app, it asks me to enable Bluetooth.  Is there another reader I can get that uses Bluetooth?

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