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Invoice Email Address

I keep trying to send out invoices but it says that the email addresses are invalid... I put in my own email to test and it still says they are invalid. Anyone else having this problem?

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Alumni

I don't see any issues on our end with invoices. If you're sending these invoices from the app, can you try sending them from your online Dashboard. And vice versa? If you're still having an issue we'll dig in further.

 

This article discusses how to create and send invoices: https://squareup.com/help/us/en/article/5137-send-invoices-online-with-square and https://squareup.com/help/us/en/article/5375-send-invoices-from-a-mobile-device

 

This article has troubleshooting tips: https://squareup.com/help/us/en/article/5382-square-invoices-troubleshooting

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I'm having this very same issue...did you ever resolve this and if so, how??

 

 

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Square Community Moderator

@letssellstuff I was able to test the invoices features, and everything seems to be working as normal. 

 

Did you make sure there weren't any typo's or incorrect characters in the email itself?

 

Have you tried sending it to your own email address? 

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