Our magstripe reader on our stand recently stopped working. Previously, it worked just fine while connected to either wifi or on cellular data. We are on a supported device that both connects to wifi and has a data plan so it can operate without wifi. I have plugged/unplugged, deleted app and redownloaded, etc. The stand is charged. When going to check out a customer using a credit card, all the card options are highlighted as if the magstripe reader will swipe, but nothing happens when the card is swiped. We have to manually enter the card but that isn't efficient for us. Has anyone else had this happen and resolved it successfully?
