@Jhop23 Sorry for any confusion.
We actually have been running a soft-launched/beta version of automated text message campaigns over the last few months, and it required subscriptions to Square Marketing and Square Loyalty.
Based on feedback over the last two months, we have decided to pause this feature to make some important customer experience updates. We know automated text message campaigns are an important tool for your Loyalty program, and we apologize for the inconvenience.
The team is diligently working to make updates to this feature and will notify you when it is ready to use again.
We understand we had to pause this feature to make some important updates and
Feel free to start a 30-day free trial if you aren’t using Marketing and Loyalty already.
To enable Automated Text Message Campaigns:
- Visit the Marketing tab in your online Square Dashboard.
- Click Create Campaign and select text message.
- Select from the five different Campaign types.
- Edit the message and coupon you wish to send.
- Review and then select Activate Now to enable this campaign.
These text campaigns will be automatically sent to all customers who meet the campaign audience criteria. You can always edit or cancel these messages via the Campaign section in the Marketing dashboard.
Please review our Support Center to learn more about Automated Text Message Campaigns.
Thank you for your patience as we made improvements to this product.
Re: New beta coming soon: Automated Text Message Marketing Campaigns
i signed up for loyalty but do not see an option for text messages. i have been in the marketing program since i started. i do not want the loyalty program if text message campaigns arent available. please advise.
Re: New beta ready to test: Automated Text Message Marketing Campaigns
Do you anticipate implementing a text message marketing feature that integrates with Square Marketing (for those who do not use Square Loyalty)?