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Customers are getting errors saying no longer accepting orders or its telling them to adjust the pick up time, which they cannot do. This screenshot shows the message they see and it is only one thing in the cart.
How do we fix this?
Hey there, @ElmStreetToys -
Could you give me some more information on how you have these items set up?
I will keep an eye out for your reply👀.
Community Moderator, Square
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So far Ive noticed it is only happening on new items we have put up for pre-order, things we added a few weeks ago seem to be working fine.
I'm using the same settings across all items. Do you want to see screenshots of them?
The past items work ok right now.
These are the settings for the item that's working
These are the date settings for the items that are NOT working for local pick up.